Blog

Category: Print security

Remote worker in home office settingGartner predicted that roughly 50 % of knowledge workers worldwide should be logging in remotely by now. More remote work puts more sensitive data at risk, which increasingly also impacts manufacturing companies. Check out the following ten tips to ramp up your document protection program in 2022.

*

Quick question: What do automated ransomware campaigns conducted by external attackers have in common with data theft committed by corporate insiders?

In the light of recent incident reports, I can think of three answers off the bat – at a minimum:

 

  • In both categories, incidents are on the rise.
  • Both target sensitive data, since more ransomware attacks begin with stealing confidential documents for extortion or sale on the dark web before encrypting the victim’s data.
  • Both increasingly exploit work-from-home data security weaknesses.

 

Examples of the latter include unsecured WiFi networks, unmanaged devices, and endpoint vulnerabilities. At the same time, IT lacks visibility into the online activities of remote employees and contractors.

In a nutshell, this example shows how remote work has become the primary source of risk to digital assets in the enterprise. Now the Omicron variant is pushing even more organizations (back) into remote or hybrid work arrangements.

Additional factors exacerbate the crisis going into 2022. The automotive industry and its supply chains feel the impact. Key employees leverage the “Great Reset” in the industry and leave to join competitors, sometimes taking trade secrets with them. IT teams struggle with staff shortages and often only learn about what happened when it’s too late.

Does this sound familiar?

 

10 tips to boost your remote work document protection

 

Get ready for 2022 with our ten tips on how to protect unstructured data in remote work settings:

 

  1. Identify the threat.
  2. Beware intellectual property theft by insiders. In more than 50 % of documented IP theft cases, the perpetrators were current or former employees or contractors. In addition, when external attackers exfiltrate sensitive information, employee negligence often plays a role.

     

  3. Identify what’s most at risk.
  4. In most innovation-driven companies, trade secrets are stored in the form of unstructured data. Think confidential Microsoft Office documents, CAD/CAE files, digital images, or PDFs. They come in various (legacy) formats and are often scattered across the organization and along its supply chain. Securing them will be an uphill battle, especially in remote work environments, without the right strategy.

     

  5. Identify your data protection strategy.
  6. The push into remote and hybrid work environments requires a comprehensive approach to data protection, rather than merely a mix of device-centric endpoint and data loss prevention (DLP) solutions. Recognizing this, more technology companies are adopting a data-centric security model.

    With sensitive documents, this means they remain protected regardless of where a file resides or with whom it is shared. The data-centric model ensures document protection independently of networks, servers, locations, and devices, such as unmanaged home office printers.

     

  7. Protect data throughout its lifecycle.
  8. Digital Right Management (DRM, sometimes also referred to as Information Rights Management, IRM) is based on the data-centric security model at the core of any Zero Trust strategy. Fasoo Enterprise DRM (EDRM) enables organizations to persistently protect, control and track sensitive documents at rest, in transit, and in use. Encryption, flexible policies, and granular controls govern how and by whom a file can be viewed, edited, printed, and shared within the organization’s IT perimeter and outside – like in the home office.

     

  9. Protect sensitive files without exceptions.
  10. Does the Enterprise DRM solution you’re evaluating support all industry-relevant CAD and CAE applications? In the automotive industry, support for tools such as AutoCAD, CATIA, or PTC Creo (and many more) and a broad range of PDF file formats is considered essential to ensure future-proof document protection.

     

  11. Protect workflows and productivity.
  12. Some information protection solutions lack centralized policy management. This shortcoming is known to slow down workflows to a trickle, especially when remote contributors are involved. Fasoo combines central control options with flexible exception management. Exception approval for accessing particular documents from the home office, for example, can be delegated to managers or coworkers instead of waiting for IT.

     

  13. Control confidential data wherever it goes.
  14. A supplier’s design engineer working from home is requesting remote access to sensitive documents? With Enterprise DRM, it’s just another day in the office. Gartner analysts describe DRM as “one of the only mechanisms for retaining control of unstructured data transferred to business partners in secure collaboration scenarios.”

     

  15. Control print.
  16. Fasoo takes a printer-agnostic approach to secure printing. This approach eliminates most challenges that commonly arise in remote work environments with home printers or print drivers. It enables data owners to centrally set and manage print rules for printing on-premises or remotely and watermark unauthorized printouts. Fasoo Smart Print also lets you set print protection policies for plain documents not secured by EDRM.

     

  17. Control the screen.
  18. Concerned about a remote team member capturing sensitive data on a screen during an internal Zoom or Skype call presentation? Enterprise DRM provides a screen security component, Fasoo Smart Screen, enabling IT to block and monitor screen capture attempts. For deterrence, it can also imprint documents with a watermark that contains tell-tale user-specific information.

     

  19. Control data without alienating workers.
  20. Fasoo’s centralized policy management enables flexible, people-centric document protection across organizational boundaries. Everyone who needs to can keep tabs on documents’ whereabouts and protection status, without risking privacy complaints and lawsuits from home office workers. Fasoo Enterprise DRM integrates with all leading federated authentication services, enabling IT to automatically revoke access to EDRM-protected documents once an employee leaves.

 

Contact the Fasoo team and find out how others in your industry deploy Enterprise DRM in remote and hybrid work environments.

Image shows wall-mounted home office surveillance camerasRemote work is putting sensitive data at risk. That we can all agree on. Traditional endpoint protection frequently fails. So what about stronger surveillance of remote employees at home? 

*

Let’s monitor the heck out of them, shall we?

That seems to be the approach of some financial services firms whose remote workers handle sensitive financial data and Personally Identifiable Information (PII). Is remote work surveillance a good idea? 

Perhaps, if your organization is craving attention – from the Washington Post, for example – for all the wrong reasons: privacy concerns, lawsuits, alienated employees and contractors. 

“Excessive surveillance,” writes ZD Net’s Owen Hughes, “is having profoundly negative effects on the workforce.”

But does it work?

 

Why monitor employees at home?

You see, that’s the other catch: it may not be worth the effort and expenses. Digital surveillance, warns Tech Target’s ComputerWeekly (UK), may “increase enterprise risk” by “forcing remote workers towards shadow IT.”

In short, excessive work-from-home surveillance doesn’t only erode trust and productivity. It also results in weaker data protection and employees leaving for the competition. 

What’s not to love? Perhaps you agree: pretty much everything, if you value your employees and work culture.

The tips below favor a non-creepy approach that is more sustainable: 

 

5 data protection tips for maintaining trust in the Zero Trust era  

Fasoo’s data-centric security model maximizes document protection – not the surveillance of the people handling them from home. Fasoo enables IT to secure and keep tabs on sensitive unstructured data throughout the document lifecycle, instead of putting employees and contractors under home office surveillance.

  • Stay vigilant; keep watching. 

Fasoo Enterprise DRM lets your organization automatically assign file protection without user intervention at the point of creation. Encryption and policies keep the document secured even when it is shared outside the organization by mistake.

Efficient document protection with Fasoo enables your organization to continuously monitor, log, and flexibly change who’s accessing confidential files and how. 

 

  • Turn your employees’ bedroom nooks into secure print stations.

What would it take, aside from nationwide lease, maintenance, and insurance contracts? The kids giving up their bedroom? A two-camera surveillance system? 

Or, less creepy: You deploy Fasoo Smart Print as your organization’s remote network of monitored print stations. Regardless of which physical or virtual printer is used – including the old inkjet in the bedroom nook – IT remains fully in control.

A granular audit trail includes the text or image of the actual printed content. It ensures visibility into all print activities that involve EDRM-secured documents.

 

  • Intervene when they take a snapshot.

How do you keep remote employees, in the privacy of their home, from using the Print Screen key, screenshots, or a smartphone to take pictures of confidential information?

Install more spyware and observation cameras? Think about the possible impact on your workforce retention rate in the “great resignation” era.

Here’s a less heavy-handed approach that’s more efficient than excessive remote work surveillance. Deploy Smart Screen, Fasoo’s on-screen document protection. It enables IT to block and monitor screen capture attempts. Administrators can monitor all screen capture attempts and even view an image of the targeted areas.

It may be impossible to keep a determined person from taking photos with a smartphone or camera outside a high-security office area or designated data room. That’s why effective deterrence is essential. Fasoo Smart Screen enables admins to imprint sensitive documents with a visible “smart” watermark that contains tell-tale user-specific information.

 

  • Keep tabs on them outside work and after hours.

On your files, that is. Shareholders, customers, and regulators expect you to protect confidential financial information and PII throughout the document lifecycle. Password-based document protection or Data Loss Protection (DLP) solutions, for example, cannot provide this level of security. 

DLP aims to prevent data exfiltration, but files can still make it beyond your organization’s IT perimeter: on a USB stick, for instance, or via a personal cloud storage account.

With Fasoo Enterprise DRM, encryption and policy settings apply regardless of where the document lands and prevent unauthorized access. A confidential file remains protected even in the wrong hands.

  

  • Always and immediately involve higher-ups, IT, and HR… 

…when (former) employees attempt to access specific documents. Sounds ridiculous, right?

Well, that’s because it is. Yet, some Information Rights Management (IRM) solutions expect data owners to relinquish control over individual documents to a degree that poses challenges for organizations with many users and constantly changing roles.

Workflows become work trickles. People find shortcuts. Overall data security suffers.

Fasoo’s centralized policy management capabilities allow for flexible, people-centric exception handling. It integrates with all leading federated authentication systems, minimizing risk when employees change departments or leave the company.

This approach ensures that everyone who needs to be is in the loop about a file’s security – the document creator, supervisors, IT, and HR. No home office surveillance required. 

*

 

Zero Trust makes sense. Until it doesn’t.

Would you make Zero Trust your People & Culture or HR slogan? Let’s face it: You need a Zero Trust strategy to secure your data. As a tagline for your work culture, on the other hand, it would be a less than ideal pick.

With Fasoo Enterprise DRM, you don’t have to sacrifice trust and productivity by setting up remote work surveillance bridgeheads in your employees’ homes.

As a cornerstone of your Zero Trust strategy, Fasoo empowers your organization to maintain its work culture and trust within the team while still ensuring maximum data protection.

 

Contact the Fasoo team to find out more.

M&A Leaks: Image shows a leaking bucketMergers and acquisition (M&A) activities pose major document protection challenges for all parties involved. Leaked or stolen data has caused bidding wars, broken deals, cost millions of dollars in damages, and ruined reputations. How can M&A teams ensure maximum document security without impeding productivity?

*

Merger and acquisition teams typically range in size from a handful of members in smaller or medium-sized organizations to several hundred internal contributors at enterprise scale. That’s on the buyer’s side as well as on the seller’s teams and includes investment banks or Private Equity (PE) firms. 

This headcount, however, doesn’t yet include external contributors. Think research analysts, M&A advisories, outside legal counsel, data protection and privacy compliance consultants, and IT integration specialists. Most of them are involved at one stage or another of the M&A process.

Since the beginning of the COVID-19 pandemic, many internal and external M&A team members have accessed sensitive documents from their home offices. On tight deadlines, they collect, create, review, edit, and share sensitive data that can make or break a deal – or kill it, if that data falls into the wrong hands.

 

M&A activities at an all-time high – and deal leaks, too

The shift to remote and hybrid work is a powerful driver behind banks and their corporate clients leveraging enterprise-level Digital Rights Management (DRM) to secure M&A-relevant unstructured data. The reasons quickly become clear when we look at a real-life example. 

A global automotive component manufacturer is planning with its investment bank the acquisition of a publicly traded semiconductor design and manufacturing company.

Table Overview: Deal Leaks by Sector

Source: SS&C Intralinks 2020 M&A Leaks Report[PDF]

 

It’s high season for M&As, and the planned deal seems like a match made in heaven. Yet from an M&A security perspective, the timing couldn’t be worse. M&A leaks have been spiking recently, according to the SS&C Intralinks 2020 M&A Leaks Report [PDF]. This development means all new M&As face an unprecedented challenge. 

 

The challenge: Remote work amplifies M&A security risks

We’ve highlighted document security risks for banks and financial firms resulting from remote work before. The threat level is even more elevated for members of the extended M&A team who work from home. Preparation and execution of most mergers and acquisitions involve a wide variety of confidential documents – in some cases, thousands of them. 

Niche vendors of M&A tool platforms tout the cloud-based Virtual Data Room (VDR) as the solution. Such “deal rooms” have become a fixture in the M&A space. At the same time, data protection experts say that VDRs instill a false sense of security – comparable, perhaps, to standard M&A non-disclosure agreements.

These critics point to the weak – often password-based – security of VDRs and specialized M&A document management systems that can too easily be circumvented. Deal administrators and IT lament interoperability issues with other cloud storage services, as well as manageability and scalability problems.

 

The solution: data-centric M&A security

Enterprise DRM enables IT to strengthen M&A security instead. Fasoo Enterprise DRM, for example, enables data owners to protect confidential content through all stages of a merger or acquisition.

Bar chart: M&A cost distribution, by phase (IBM)

Source: IBM Benchmark Insights: Assessing Cyber Risk in M&A

 

In our example, we focus on negotiations, due diligence, transaction execution, and implementation. These are the M&A stages where data breaches and deal leaks can be most damaging and costly. 

Let’s take a closer look at how the acquirer, its bank, and the acquisition target leverage EDRM to maximize document protection. Enterprise DRM’s data-centric security enables IT and deal administrators to protect, control, and track sensitive data on a per-document basis, on any device, at any time.

 

M&A and beyond: document lifecycle protection

Fasoo encrypts confidential files at the point of creation or before they get uploaded to a VDR, for example. This protection applies throughout the entire document lifecycle, regardless of which M&A platform any contributing organization may be using.

 

  • Negotiations: Centralized policy management enables M&A data owners and deal administrators to remain in control. Fasoo Enterprise DRM lets them flexibly adjust who can access, edit, print, or share sensitive content – including remote workers.

    This phase usually involves a high amount of various
    Microsoft Office document formats and Adobe PDF files. Dynamic permission control enables deal administrators to assign and revoke file access permissions for reviewers on a temporary basis, for example, to facilitate more than one bidding round.

 

  • Due diligence: In our example, the due diligence document list includes (among others)  intellectual property (IP) files, tax records, financial planning P&L documents, electronic design automation (EDA) diagrams, facility blueprints, tax filings, HR records, and all sorts of legal PDFs.Throughout the document review process and beyond, data owners and deal administrators centrally manage who has access to sensitive content. Context-aware and hardware-agnostic secure print and pull print capabilities prevent the unauthorized printing of Personal Identifiable Information (PII) at a home office printer or in a shared workspace, for example. Secure screen and watermarking features (“Fasoo Smart Screen”) block or deter screen capture attempts across all applications, including in Virtual Desktop Infrastructure (VDI) environments and browsers.

 

  • Post-transaction / implementation: M&A security professionals warn that the post-merger integration of the acquired company with the buy-side is fraught with data protection and compliance risks that can cost the acquirer millions or even billions of dollars. Data breaches are one main reason for the high M&A failure rate.In our example, the acquirer already has Enterprise DRM in place across its global organization, not unlike this Fasoo customer in the same industry. This means trade secrets, personnel PII, even sensitive records exported from databases are automatically detected, classified, prioritized and encrypted when they enter the buyer company’s environment from the acquired company.

During each M&A stage and long thereafter, Enterprise DRM provides persistent protection and consistent tracking. A document usage audit trail keeps IT, compliance managers, and financial regulators in the loop. 

After all, “digital M&A became the new norm” during the pandemic, according to the consultants at Bain & Company. This year, more dealmakers discovered the power of Enterprise DRM. They use it to prevent M&A leaks and data breaches from becoming a new norm, too.

 

Which industries have the highest potential for remote work? Finance and insurance, says McKinsey & Company. There’s a catch, however. How can organizations realize this potential without compromising data security and privacy? 

*

The consultancy found that three-quarters of activities in these sectors can be done remotely without a loss of productivity. Information security wasn’t part of the study. So what are the implications from a data protection perspective?

That’s where things get dicey. The forced rush into hybrid and remote work arrangements and the sorry state of remote work security have bank CISOs and compliance officers on edge. Some – mostly larger – financial institutions have mastered the transformation more effectively than others. What’s their secret? 

Before we answer that question, let’s first take a quick step back in time. In 2015, a Morgan Stanley insider downloaded confidential information on 730,000 of the investment bank’s wealth management clients to his personal laptop and posted a sample for sale online. Back then, it could have served as a wake-up call.

Today, it almost seems like quaint history, because not many heeded that call. The shift to Work-from-Home (WFH) due to COVID-19 has taken the insider threat to unstructured data to a whole new level.

Battlezone home office: Data protection reset required?

As a result, insiders – often working remotely – now account for more than 50 % of data breaches in the financial sector, according to security research. Several terabytes of sensitive data have been ransacked or leaked from more banks and financial services or law firms since that 2015 data breach. Think Pandora Papers, the confidential documents including supposedly secure PDF files, images, emails, and spreadsheets from 14 financial service companies offshore. 

Bank CISOs and compliance officers we talk to are more worried than ever about the lack of visibility and loss of control over sensitive proprietary data when employees are working from home. 

Or take Jeremy Baumruk, who heads up Professional Services at Xamin. His company manages IT security for more than 50 U.S. banks. In early 2020, he told the American Bankers Association’s Banking Journal: “When an employee is using their own computer, IT has almost no control.”

18 months later, research shows: that warning about remote work security still stands. Industry experts point to misconfigured VPNs, insufficiently secured home WiFi networks, unmanaged personal devices, personal cloud storage services, and unmonitored home office printers.

Remote Work Security - infographic excerpt

Source: Tessian (Infographic)

Remote work hasn’t only exacerbated the insider risks posed by negligence or disgruntled employees. Cybercriminals on the outside have taken notice, too. They wage automated campaigns that increase the pressure on banks to take decisive countermeasures. 

Many recognize that the traditional, device-centric emphasis on IT perimeter defenses – Data Loss Prevention tools (DLP), firewalls, endpoint protection – cannot ensure adequate protection. Recent threat reports confirm: attackers are busy exploiting the remote work blindspots and endpoint vulnerabilities to the fullest.

 

Document theft-as-a-service: Search. Scoop up. Siphon off.

As a result, credit unions, investment banks, and mortgage lenders, and their remote workers, are bearing the brunt of automated ransomware campaigns right now. In the first half of this year alone, banks experienced a 1,318% year-over-year increase in ransomware attacks, reports cybersecurity firm TrendMicro in its 2021 Midyear Security Roundup.

What does this have to do with document protection? There’s a direct and significant connection. New ransomware variants don’t merely encrypt the victim’s business-critical data and demand a ransom for unlocking it. The latest exploit kits are also optimized for data exfiltration.

In other words, they are designed to search for, scoop up, and siphon off sensitive information, which is then used for more elaborate extortion schemes. Only last week, the FBI sent out this Private Industry Notification [PDF]. It describes how perpetrators specifically target confidential documents about planned mergers and acquisitions, to release them on the internet if the victim doesn’t pay up.

So why have some financial institutions been less impacted than others by data leaks and theft during their shift to remote work? 

Identify, protect, control  – with Enterprise DRM

One answer is that they didn’t bide their time until the next data breach. Instead, more banks launched a “digital transformation” that some say is long overdue for the industry as a whole. One pillar of their strategy is shifting to a data-centric security model, enabling them to protect their data at rest, in use, and in transit.

Bank CISOs recognize that the traditional, device-centric emphasis on IT perimeter defenses – Data Loss Prevention (DLP), firewalls, endpoint protection – cannot ensure adequate protection anymore.

Instead, they leverage Enterprise Digital Rights Management solutions such as Fasoo to identify, encrypt, and oversee the access to unstructured data at the file level. This way, sensitive documents remain protected against unauthorized access if leaked or exfiltrated, no matter how that happens.

The Fasoo Enterprise DRM framework follows a three-way approach to ensure gapless document protection and remote work security:

    • Identify: Fasoo automatically identifies data worth protecting, from legacy repositories to newly created documents, which are secured at the point of creation. Unlike DLP, which is limited to tagging such information for protection within the organization’s IT perimeter, Fasoo sets the foundation for protecting and controlling confidential data anywhere, on any device.

 

    • Protect: Enterprise DRM provides an additional layer of security by combining FIPS 140-2 validated encryption and access control. This approach helps organizations minimize and mitigate risks such as data leaks, insider threats, and advanced persistent threats (APT).

 

    • Control: Fasoo enables banks to assert control over their confidential data through the entire document lifecycle, based on flexible and people-friendly central policy management.

 

Boost for remote work security and productivity in banking

This control transcends the digital domain. Fasoo’s printer-agnostic secure print capabilities (Fasoo Smart Print), for example, enable organizations to apply print protection and watermarks for plain and DRM-secured documents alike. Its screen security component (Fasoo Smart Screen) applies screen watermarks to applications and URLs to block screen capture attempts of sensitive data and monitors all screen capture attempts.

“Enterprise DRM is working great for us,” says the CISO of an S&P Top 100 global bank, a Fasoo customer. “It gives us a quick at-a-glance look at all our sensitive data and enables us to assert control wherever it goes.”

Would you like to learn more about how organizations in the financial sector, from community banks to global financial institutions, leverage Enterprise DRM to secure their digital transformation?

Connect with our industry experts here. 

###

IT, compliance, and risk management leaders need a reference of terms, acronyms, and key people in the enterprise digital rights management (EDRM) domain. This Enterprise DRM Glossary will be updated regularly. The EDRM glossary draws on various sources, including books, periodicals, websites, subject matter experts, and Enterprise DRM users. We welcome your feedback and suggestions of terms to include. Contact us at info@fasoo.com.

CAD Security
Centralized Policy Management
Data-centric Security
Data Loss Prevention (DLP)
Digital Rights Management (DRM)
Encryption
Enterprise Digital Rights Management (Enterprise DRM, EDRM)
Information Rights Management (IRM)
Insider Threat
Intellectual Property Theft (IP Theft)
Microsoft Azure Information Protection (AIP)
PDF Security
Permission
Personally Identifiable Information (PII)
Print Protection
Provisional Permission
Secure File Sharing
Secure Print
Unstructured Data
Zero Trust Document Protection

*

 

 

CAD Security

CAD security, also referred to as CAD file security or CAD protection, describes the methods, means, and measures available to protect specifically Computer-Aided Design (CAD) / Computer-Aided Manufacturing (CAM) / Computer-Aided Engineering (CAE) tools and documents against unauthorized access and use.

CAD files, such as 3D CAD drawings, are unstructured data. Manufacturing companies and design engineering firms looking to protect CAD files face particular challenges. Primary reasons are:

  • the wide range of niche applications and file formats not covered by information rights management solutions for common office document formats (example: Microsoft AIP),
  • the weakness of traditional CAD file password protection,
  • the lack of end-to-end encryption and loss of oversight and control in many organizations when sharing CAD files by email or in the cloud.  

Examples are the automotive industry and the mobility sector in general, where CAD files often contain a company’s most valuable know-how. CAD file protection gaps at the endpoint and remote work risks were exacerbated during the coronavirus pandemic. They contributed to an increase in IP theft by insiders and data exfiltration by external threat actors.

In response, manufacturers are adopting Enterprise Digital Rights Management – Enterprise DRM – to ensure end-to-end CAD file protection and centralized policy management and control beyond the company’s IT perimeter. This approach is based on a data-centric security model. Solutions such as Fasoo Enterprise DRM ensure CAD file security at rest, in transit, and in use. Derivatives, for example 3D models excerpted as PDF files, automatically inherit the file security of the enterprise DRM-protected CAD file, which can include secure print protection.

Source: Enterprise DRM Glossary. Reference: How to Protect CAD FIles and Workflows Against IP Theft (Fasoo Blog)

*

 

 

Centralized Policy Management

A centralized security policy simplifies managing permissions on documents and ensures a consistent policy across an organization. The policy is persistent yet flexible and allows the organization to manage security rather than relying on individuals to make security decisions.  Compare this to the built-in PDF password protection feature provided by Adobe.

From the organizational perspective, the latter means putting the document’s fate into the hands of its creator.  The business relinquishes control to individual users. When they leave, the company is forced to dedicate valuable resources to special recovery efforts, or even loses access completely.  It also forces users to become security experts.

In comparison, the advantage of the centralized policy management provided by Fasoo Enterprise DRM is that the organization always maintains control over its documents and what happens with them, wherever they go.  This includes changing policies for a user or group at any time, regardless of where the document resides.

Users can be granted the right to maintain complete control over their documents, for those situations where it’s warranted.  This provides a layered approach giving users and groups autonomy for certain documents while maintaining centralized control for the organization.

For example, a Finance user creates a document and it is encrypted upon saving it.  All users in the Finance group automatically have access to the document.  The user decides she needs Legal to review the document, so she can manually grant them access.  If the user leaves the company or moves to another department, the document is still accessible by Finance and Legal.  The organization maintains control.

For solutions without centralized control options, like Microsoft AIP,  it is difficult to implement and change security policies with many users and constantly changing roles. The considerable burden of keeping up-to-date and in sync with the needs of departments or business units often falls on the individual creator of the document.

*

 

 

Data-centric Security

The data-centric security model aims to enhance information protection regardless of where the data resides or with whom it is shared. It is considered a core part of a Zero Trust approach to information security. Data-centric security is independent of networks, servers, locations, and devices and marks a departure from the traditional “device-centric” or location-centric security model.

Enterprise DRM applies the data-centric security model by taking a file-centric approach to secure unstructured data, such as MS Office documents, CAD/CAE files, PDF, plain text, and other digital media file types. This approach means that, in contrast to other methods, persistent encryption and Identity and Access Management (IAM) are tied to and travel with the file.

Data-centric security management requires organizations to know what data they have and its security and privacy requirements. To make data-centric protection of unstructured data feasible at scale, they have to rely on standardized mechanisms to catalog and categorize data. Fasoo Enterprise DRM, for example, applies file-centric protection based on data classification tags to

  • Encrypt the file contents: If exfiltrated, the sensitive data is obfuscated and is of no value to threat actors;
  • Limit file access to authorized users only: Users can be individuals, departments, business units, or defined by role or title.

Historically, organizations adopted file-centric solutions for specific use cases. Modern solutions take advantage of the latest in software tools like RESTful APIs and open operating system standards to work transparently across the enterprise. Centralized policy management ensures IT and data owners can grant access and apply protection consistently across all networks, devices, endpoints, and cloud services.

Source: Enterprise DRM Glossary. Reference: Data-centric security is key to resiliency, cyber risk report says (VentureBeat),  Protect-first Approach to Data-centric Security (Fasoo Brief), Data-centric Security (Fasoo Archive)

*

 

 

Data Loss Prevention (DLP)

Data Loss Prevention (DLP) describes tools and methods to prevent sensitive data, such as Personally Identifiable Information (PII) or business-critical intellectual property, from leaving an organization without proper authorization. 

To that effect, DLP software categorizes documents and emails and analyzes user behavior to restrict the transfer of data. The underlying rules and filters have to be maintained and adjusted by IT in coordination with other stakeholders to minimize workflow interruptions. 

Organizations can apply DLP only to their internal data flow. Other than Enterprise DRM, it does not protect confidential information once data has been intentionally or unintentionally exfiltrated. A typical example is an email mistakenly sent to the wrong address. Like antivirus software or web filters, DLP components have become a staple of information security in the enterprise. As part of the point solutions mix, they often complement particular applications or tools, such as cloud security services or Microsoft AIP

Larger organizations frequently leverage DLP to ensure compliance with data protection regulations such as GDPR, CCPA, or HIPAA. Critics blame DLP for creating a false sense of security and point to its blindspots (USB drives, SaaS file sharing applications, enterprise messaging apps) and its focus on internal file downloads and sharing. 

Source: Enterprise DRM Glossary. Reference: DRM and DLP: Comparison Made Simple (Fasoo Blog), Data Loss Prevention (NIST Computer Security Resource Center Glossary)

*

 

 

Digital Rights Management (DRM)

Digital Rights Management (DRM) describes the tools, systems, and data-centric process used to automatically encrypt files and control file access privileges dynamically of unstructured data at rest, in use, and in motion. In the consumer space, DRM aims to control the use, modification, and distribution of copyrighted material, such as computer software and multimedia files.

In business, Enterprise DRM ensures data-centric document protection inside and outside the IT perimeter and along an organization’s supply chain to protect sensitive information against theft or misuse by insiders and unauthorized access from the outside.

Source: Enterprise DRM Glossary. Reference: What is Digital Rights Management? (Fortinet Cyber Glossary)

*

 

 

Encryption

The term encryption describes the cryptographic transformation of data into a form that conceals its original content to prevent it from being known or used. Decoding the encoded information requires the correct key. 

Enterprise DRM provides an additional layer of security through its data-centric combination of encryption and access control. Fasoo Enterprise DRM, for example, encrypts files containing sensitive unstructured data and limits access to the encrypted file to authorized users only within their given permissions. This approach helps organizations minimize and mitigate risks such as data leaks, insider threats, and advanced persistent threats (APT).

Fasoo EDRM encrypts files using a Packager. DRM-enabled documents cannot be opened without a DRM Client, which requests a “license” from the DRM Server. The DRM Server issues that license according to the security policy for the user and the document, which can be applied and flexibly adjusted using centralized policy management and exception handling. The DRM Client then decrypts the DRM-enabled document and sends the data to a rendering application, such as Microsoft Word, a PDF reader, or a CAD engineering tool.

Document encryption with Fasoo is based on FIPS 140-2 validated cryptographic modules that meet the requirements of the Cryptographic Module Validation Program (CMVP) run by the United States National Institute of Standards and Technology (NIST). That means it delivers the encryption strength required for organizations that are part of or do business with the U.S. federal government. 

Source: Enterprise DRM Glossary. Reference: To Encrypt or Not to Encrypt (Fasoo Blog), Encryption (Fasoo Archive)

*

 

Enterprise Digital Rights Management (Enterprise DRM, EDRM)

Enterprise Digital Right Management (EDRM)enables organizations to persistently protect, control and track sensitive documents at rest, in transit, and in use. Also referred to as Information Rights Management (IRM), this data-centric protection applies on any device throughout the entire document lifecycle. 

By encrypting files and leveraging granular controls through centralized policy management, Enterprise DRM allows organizations to limit viewing, editing, printing, and sharing sensitive content with unauthorized users within and outside the organization’s IT perimeter.

Historically, the challenges associated with persistent policy enforcement account for the reputation of many enterprise DRM solutions being complex to deploy. This perception has changed, industry observers agree.

According to Gartner analysts, enterprise DRM now “is one of the only mechanisms for retaining control of unstructured data transferred to business partners in secure collaboration scenarios.”

Industry observers credit Fasoo Enterprise DRM with driving much of this development. Its flagship installation spans over 170,000 internal users and over 700,000 total users of affiliates and partners worldwide.

Source: Enterprise DRM Glossary. Reference: Fasoo Enterprise DRM Whitepaper 

*

 

 

Information Rights Management (IRM)

See Enterprise DRM

*

 

 

Insider Threat

An insider threat is defined as the potential for a person with authorized access or understanding of an organization to harm that organization. This harm can include malicious, complacent, or unintentional acts that negatively affect the organization’s integrity, confidentiality, and availability, its data, personnel, or facilities.

Insider threats, such as IP theft by employees or contractors, are among the main risks to be considered when securing sensitive information in the form of unstructured data, such as office documents, PDFs, or CAD files. According to a 2020 survey conducted by the Ponemon Institute (PDF) and sponsored by ObserveIT and Proofpoint, 60% of polled organizations worldwide encountered more than 30 insider-related incidents per year involving digital assets.

The National Insider Threat Awareness Month library at the Center for the Development of Security Excellence offers guides, real-world case studies, videos, and web-based games to help organizations detect, deter, and mitigate insider threats.

Source: Enterprise DRM Glossary. Reference: IP Theft in the Automotive Industry: 10 Tips to Counter the Insider Threat (Fasoo Blog), Insider Threat Report (Fasoo Resources)

*

 

 

Intellectual Property Theft (IP Theft)

The term Intellectual Property Theft (IP Theft) describes the act of stealing ideas, creative expressions, inventions, or trade secrets – collectively known as Intellectual Property (IP) – from the person or company who owns them. IP theft is against the law. Patent, copyright, and trademark laws, among others, aim to protect intellectual property owners.

In the digital sphere, most intellectual property exists in the form of unstructured data. Movies, music, and computer software all can be targets of IP theft, as can confidential office documents (example: pricing discounts), PDF files (example: employee W-2 forms), images (example: product concept studies), or CAD templates (example: digital blueprints of manufacturing designs).

Who is committing IP theft? According to experts, insiders – i.e. (former) employees, contractors, or supply chain partners – are behind most IP theft cases. Many perpetrators knowingly or unknowingly play into the hands of people outside their organization, such as agents for a foreign power or corporate spies hired by a competitor.

Western counterintelligence professionals attribute the rise of IP theft in the U.S. and the European Union mainly to China. Its Thousand Talents Plan, conceived by the Chinese Communist Party, drives the recruitment of engineers and scientists in the US and the EU as part of a state-sponsored IP theft campaign on a global scale.

In more than 50% of documented IP theft cases, the perpetrators were employees who quit and took proprietary information with them because nothing stopped them. This risk has significantly increased with the shift to remote work caused by the COVID-19 pandemic.

How can companies prevent IP theft? Increasingly, larger organizations deploy Enterprise Digital Rights Management (EDRM) to secure documents and eliminate opportunities for IP theft across the enterprise and along its supply chain. Information security experts see EDRM as uniquely positioned for preventing IP theft respectively further damage, in cases where protected files may have been exfiltrated.  

Information security professionals describe mainly three reasons for Enterprise DRM’s effectiveness in protecting large organizations against IP theft:

  • EDRM combines access control with data-centric security that protects files at rest, in use, and in transit. This device-agnostic protection applies inside and outside the organization’s IT perimeter from the point of creation throughout the document lifecycle.
  • Centralized policy management and flexible exception handling enable IT and document owners to eliminate IP theft blindspots. It also lets them quickly adapt document use policies to meet the demands of dynamically changing environments, such as remote work scenarios (see also: Secure Print). Fasoo Enterprise DRM is an example. It empowers organizations to maintain granular control over sensitive data even if that information is shared – intentionally or mistakenly – outside the organization.
  • EDRM delivers comprehensive document security at scale, encompassing the broad spectrum of document formats and applications common in globally operating organizations. Fasoo Enterprise DRM, for example, supports more than 230 file formats, including a wide range of PDF and CAD types.

In the fight against IP theft, the capabilities listed above put designated EDRM solutions like Fasoo Enterprise DRM at a distinct advantage. Point solutions developed to protect primarily one document software ecosystem and a limited number of 3rd-party file formats (example: Microsoft AIP) cannot provide the same coverage. 

Source: Enterprise DRM Glossary. Reference: IP Theft in the Automotive Industry: 10 Tips to Counter the Insider Threat (Fasoo Blog); What’s the Biggest Challenge Manufacturing Companies Face in Their Fight Against IP Theft? (Fasoo Blog)

*

 

 

Microsoft Azure Information Protection (AIP)

Azure Information Protection is a data protection solution developed by Microsoft. It lets organizations discover, classify, and protect documents and emails. AIP was designed primarily to protect the document ecosystem of Microsoft Office and a limited number of third-party file formats. It focuses on end users or data owners making all security decisions on documents rather than allowing a centralized approach to security.

Source: Enterprise DRM Glossary. Reference:  FAQ: Five Top Questions About Fasoo Enterprise DRM vs. Microsoft AIP, What is Azure Information Protection? (Microsoft)

*

 

 

PDF Security 

Many cybersecurity professionals consider PDF security an oxymoron because of the weaknesses of the password protection and encryption of Adobe’s platform-independent file format.

Depending on the use case, adequate PDF document protection can require a combination of various 3rd-party tools and methods. Examples are PDF password protection, encryption, on-screen protection, secure print, PDF sanitization, PDF usage monitoring.

In large organizations, the number of PDF files and versions to be secured adds to the challenge. IT can overcome this challenge with Enterprise DRM, which provides an additional layer of PDF protection.

One example is Fasoo Enterprise DRM, which integrates the most powerful PDF protection mechanisms. It supports more than 230 file formats and ensures that sensitive PDF files are protected at rest, in use, and in transit.

Source: Enterprise DRM Glossary. Reference: Document Protection: How to Secure a PDF? (Fasoo Blog)

*

 

 

Permission

A permission is required to perform a particular action, such as View, Edit, and Print, on a document secured with Enterprise DRM. A user can only perform an action on a secured document when granted the proper permission, either as set via centralized policy management, a data owner granting specific permission, or upon requesting a provisional permission

Source: Enterprise DRM Glossary. Reference: World’s Steel Manufacturing Leader Adopts Fasoo Enterprise DRM (Fasoo Sucess Stories)

* 

 

 

Personally Identifiable Information (PII)

Personally Identifiable Information (PII) is defined as any data that permits the identification, by either direct or indirect means, of an individual to whom the information applies.

PII can directly identify a person (examples are name, address, phone number, social security number, any other ID number or code, and email address) or allow indirect identification in conjunction with other data elements. Such elements may include a combination of gender, race, birth date, geographic indicator, and other descriptors.

PII is often maintained in the form of unstructured data, i.e., in Microsoft Office documents, PDF files (example: W-2 records), or computer printouts. Files containing PII are best protected by encrypting them at the point of creation. Adequate protection covers the document lifecycle in its entirety and includes provisions for data transfers to other media, i.e., screen photos or print.

Source: Enterprise DRM Glossary. Reference: What is Personally Identifiable Information? (Department of Homeland Security), What Unstructured Data is Sensitive? (Fasoo Brief),  PII Data Breach Archives (Fasoo Blog)

*

 

 

Print Protection

see Secure Print 

*

 

 

Provisional Permission

When a user does not have permission for a specific action in a document secured with Enterprise DRM, the user can request a temporary permission or exemption to the current security policy. If approved by the administrator or document owner, the user can perform that action with the given provisional permission for a time period defined by policy.

Source: Enterprise DRM Glossary. Reference: Fasoo Enterprise DRM White Paper (Fasoo)

*

 

Secure File Sharing

Secure file sharing (also referred to as secure file exchange) describes the process of making unstructured data available to other authorized users, while preventing access by others who lack proper authorization. In business environments, secure file sharing with Enterprise DRM enables individual users to transfer Microsoft Office documents, audio or video files, images, PDFs, or CAD drawings, for example, within or outside their organization, without exposing sensitive information to data theft or manipulation by unauthorized parties.

Modern digital rights management solutions enable secure file exchange based on a data-centric security model. This approach overcomes the weaknesses and limitations of traditional device-based security or file password protection (see also: PDF Security and CAD Security). It also surpasses the protection provided by file-sharing tools such as Box, Dropbox, or OneDrive, which offer encryption in the cloud and in transit, but fall short once a document reaches the recipient. Fasoo Enterprise DRM, for example, automatically encrypts each file at the point of creation and applies access policies that are centrally managed. 

Files secured with Enterprise DRM remain protected no matter where they go. This way, the data owner remains in control if and how a shared file can be accessed, regardless of its location. The protection is device-agnostic and travels with the file. Users can securely share files without risking protection gaps on portable storage media, cloud storage services, home office printers, or when documents are sent as email attachments, for example.

Source: Enterprise DRM Glossary. Reference: Data-centric Security (Fasoo Blog Archive)

*

 

 

Secure Print (Secure Printing)

Secure print capabilities that enable the prevention and detection of document leaks or exfiltration via print output. In Enterprise DRM, policy-based print protection lets data owners centrally set and manage print rules for printing on-premises or remotely and watermark unauthorized printouts.

Fasoo Enterprise DRM, for example, takes a printer-agnostic approach to secure printing. This approach eliminates problems with using different printers or print drivers. Here’s how it works:

The basic print permission setting is part of the Fasoo-encrypted document. In addition, Fasoo’s secure printing component – a.k.a. Fasoo Smart Print – lets organizations apply print protection policies on various levels for plain and EDRM-secured documents alike.

Source: Enterprise DRM Glossary. Reference: Document Security: What Is Secure Print? (Fasoo Blog)

*

 

 

Unstructured Data

85% of today’s digitally stored information consists of unstructured data, which means it lacks a pre-defined data model or internal data organization. Examples include office documents, CAD/CAE files, PDFs, email, video, blogs, customer support chat logs, and social media.

Structured data, by comparison, is defined as data that is easily grouped, processed, and analyzed by rows and columns in relational databases. It only accounts for 15% of today’s information.

Unstructured data poses numerous security and regulatory compliance challenges. They are not addressed by the traditional network, device, and application cybersecurity and risk management approaches. This coverage gap is the reason why storing and sharing sensitive information in free-form documents creates numerous opportunities for leakage or exfiltration of proprietary or otherwise sensitive data.

Confidential files containing intellectual property, PII, or printouts of HIPAA-protected personal health information (PHI) are three examples of unstructured data potentially at risk of unauthorized access due to negligent or malicious insider behavior or cyber-attacks.

Sensitive unstructured data falls into two broad categories: regulated or unregulated. The adequate protection of regulated unstructured data is required by law (examples: GDPR, CCPA). Unregulated data includes both business-sensitive and publicly known information. Determining what content requires protection is left to the discretion of the business that owns, stores, or processes it.

Source: Enterprise DRM Glossary. Reference: What Is Unstructured Data And Why Is It So Important to Businesses? An Easy Explanation for Anyone (Forbes Enterprise Tech); Structured vs. Unstructured Data (Datamation); What Unstructured Data is Sensitive? (Fasoo)

*

 

 

Zero Trust Document Protection

Zero Trust document protection describes minimizing uncertainties in enforcing accurate access decisions regarding unstructured data. It delineates the shift from a device and location-centric security model to a predominantly data-centric approach.

The goal is to prevent unauthorized access to files containing confidential data by making access control enforcement as granular as possible. The Zero Trust approach requires fine-grained security controls between users, systems, data and assets. Enterprise DRM is considered a cornerstone of any viable Zero Trust document protection strategy, according to document security experts. They point to its data-centric security model, strong encryption, and tight integration with all leading identity and access management systems.

The Zero Trust approach achieved official cybersecurity policy status with the 2021 Executive Order on Improving the Nation’s Cybersecurity issued by the Biden administration. While the directive primarily aimed to move federal agencies to secure cloud services and a zero-trust architecture, it since has sent ripple effects through the private sector. 

 

Source: Enterprise DRM Glossary. Reference: “5 data protection tips for maintaining trust in the Zero Trust era,” in Financial Services: How to Boost Your Remote Work Surveillance; 3 Top Document Protection Takeaways from the May 2021 Executive Order on Cybersecurity (Fasoo Blog)

*

Top 10 Tips to Stop a Data BreachData breaches continue to torment organizations.  There are numerous examples of malicious or inadvertent data breaches throughout businesses and organizations of all types and sizes.  Hackers get all the press, but insiders pose as great a risk as any external party when it comes to vulnerabilities.

Regardless of who you are, your information is under attack.

With the start of fall and most employers still focused on remote workers, now is a good time for a few tips on preventing a data breach.

  1. Identity sensitive data – before you can prevent a data breach, you need to know the sensitive data you collect, store, transmit, or process.  Hackers and malicious insiders target non-public personal information (NPI), personally identifiable information (PII), and intellectual property, like designs, patent documents, or trade secrets.
  2. Encrypt sensitive dataencryption with a centralized access policy helps protect the security and privacy of files as they are transmitted, while on your computer, in the cloud, and in use. Encrypt all sensitive information with a data-centric security policy using Advanced Encryption Standard (AES) 256-bit cryptography.  Only give access to those who need it to do their jobs.
  3. Secure sensitive customer, employee, or patient files – store paper files containing sensitive information in a locked drawer, cabinet, safe, or another secure container when not in use.  This becomes more of an issue as people continue to work from home and use local printers to print and review information.
  4. Properly dispose of sensitive data – shred physical documents containing sensitive data prior to recycling.  Remove all data from computers and electronic storage devices before disposing of them.  If the documents are encrypted, there is less potential for a data breach even if accidentally left on a device.
  5. Use password protection – password protect your computers, including laptops and smartphones, and access to your network and servers. Since so many applications are in the cloud, consider a single sign-on (SSO) and multi-factor authentication (MFA) solution to strengthen your access policies.
  6. Protect against viruses and malware –  install and use antivirus and antimalware software on all of your computers. Don’t open email attachments or other downloads unless you’re sure they’re from a trusted source.  Phishing attacks are still one of the main culprits of data breaches.
  7. Keep your software and operating systems up to date – install updates to security, web browser, operating system, and antivirus software as soon as they are available.  Hopefully, these processes are automated, but it’s good to check and automate them if possible.
  8. Secure access to your network – ensure your network firewall, proxy server, and other network appliances are up to date with patches.  Enable your operating system’s firewall.  Ensure your Wi-Fi network is password-protected, secure, encrypted, and hidden so that its network name or SSID can’t be picked up by the public.  This is very important for work at home scenarios, even if you are using a VPN to access corporate resources.
  9. Verify the security controls of third parties – before working with third parties that have access to your data or computer systems or manage your security functions, be sure their data protection practices meet your minimum requirements and that you have the right to audit them.  It’s best to have a vendor risk management policy in place to address these needs.
  10. Train your employees – people are the weakest link in security, so make sure your employees understand your data protection practices and their importance. Document your policies and practices, and distribute them to everyone. Review them regularly and update them as required. Be sure to retrain your staff as updates are made.

 

Woman at home office printerDid you know that paper-based incidents still account for a whopping 30 % of data breaches? It’s helpful to keep this statistic in mind and plan for secure print in your organization’s document protection program.

*

How well is your print infrastructure protected against security breaches? When market research firm Quocirca posed this question to more than 500 IT leaders worldwide at the end of last year, their response wasn’t exactly reassuring.

Only 33 % of respondents in the U.S. said they were completely confident, a drop from 50 % before the COVID-19 pandemic. What happened?

Survey chart image: Print-related data loss before / after COVID

Source: Quocirca Infographic

Work-from-home (WFH) arrangements are to blame, says Quocirca. And you thought unmanaged home office computers already created enough of a headache for IT? Well, think again. 

The Quocirca report shines a harsh light on a piece of office equipment that’s omnipresent but often overlooked as a risk factor: the printer. 

 

Increased risk through WFH printers  

Printers remain underestimated as a threat to document security, and not for lack of evidence: 30 % of data breaches last year involved paper documents, according to the 2021 Privacy Incident Benchmark Report published by incident response specialist RadarFirst.

That’s 13 % down from the year before. But don’t pop open the champagne just yet. This number doesn’t account for sensitive data, such as Personally Identifiable Information (PII) of customers, that was mishandled or intentionally exfiltrated via unmanaged and unmonitored WFH printers. After all, who’d be able to tell?

Charts Infographic: Print-related incidents

Source: RadarFirst Infographic

Let’s put the risk in perspective. It’s helpful to remember that modern printers and print/scan/photocopy/fax multifunction devices are special-purpose computers. As such, they are susceptible to software exploits, online attacks, as well as data theft and leakage by insiders. But unintentional or deliberate misuse of printers and printouts aren’t the only risks to consider.

Auditability and chain-of-custody requirements are of equal concern. For example, in financial services, healthcare, and pharmaceutical companies, regulatory compliance demands the traceability of the PII paper trail. In the criminal justice system, another example, the law requires tracking the movement of evidence through its collection, safeguarding, and analysis lifecycle. This includes documenting when files are printed, by whom, and for what purpose.

I’ve written about printers and their role in data theft and leaks on this blog before here, here, and here. If mortgage applications or medical record printouts, for example, are left unattended in the paper output tray and end up in the wrong hands, the result may be costly. Think brand damages, litigation, or steep penalties and other enforcement action by state and federal regulators.

 

Do we need monitored print stations for remote workers?

Many organizations mitigate such risks to a certain degree by setting up dedicated print stations with closely monitored secure printers. Print activities of remote workers and how they handle the printouts, on the other hand, remain out of sight and beyond the control of staff. So what are IT’s options then?  

Too often, these options are limited by a lack of resources – or outright impractical. Support employee-owned printers? Talk about a rabbit hole. Provision company-owned printers to remote workers and block unmanaged devices? Prevent employees from printing at home altogether? 

Wanted: a sensible yet effective method to prevent confidential data from seeping out of some inkjet printer in a home office nook, without invading the privacy of remote employees. Enter secure print.  

 

What is “secure print”?

The term “secure print” (or “secure printing”) describes functionalities that enable the prevention and detection of document leaks or exfiltration via print output. In digital rights management at the enterprise level (Enterprise DRM or EDRM), policy-based print protection enables data owners to centrally set and manage print-at-home rules, as well as mark unauthorized printouts.

Fasoo Enterprise DRM takes a printer-agnostic approach to secure printing. This eliminates problems with using different printers or print drivers. Here’s how it works:

The basic print permission setting is part of the Fasoo-encrypted document. In addition, Fasoo’s secure printing component – a.k.a. Fasoo Smart Print – lets organizations apply print protection policies on various levels, for plain and EDRM-secured documents alike.

 

Fasoo print protection enables organizations to 

  • prevent printing of files that contain PII or other sensitive information, based on predefined patterns in the document, or mask sensitive data; users can request an exception to print an unmasked version;
  • require authentication before retrieving a printout, and also require users to enter a PIN or use a smart card before releasing a print job for added security;
  • apply visible watermarks that show a user name, date, time, IP address, and other company information to printouts without user intervention, to deter insider theft and as future forensic evidence; users can request an exception to print without a watermark. 

 

Smart Print’s file-centric print protection means that IT maintains control and oversight regardless of which physical or virtual printer is used. A granular audit trail, including the text or image of the actual printed content, ensures maximum visibility into all print activities by employees and vendors. 

For maximum print security in a WFH world, deploy Fasoo Smart Print as your organization’s remote network of monitored print stations – without the creepiness factor.

Find out more about secure printing with Smart Print and Fasoo Enterprise DRM here.

###

Never has there been a better litmus test for seeing how agile your business is than responding to a pandemic. A recent survey by leading research firm Gartner confirmed that most businesses will shift some employees to remote work permanently as a result of COVID-19. Even from home, employees need to collaborate securely with colleagues, partners and customers to stay productive and meet deadlines and goals. While video chat and instant messaging lets you communicate, a lot of collaboration is through documents. Ideally you want to easily share documents, make sure everyone is working on the most recent version, and be able to securely manage all your projects. With the major shift to working at home, the time to double down on data security is now.

Deploying a collaboration environment on the fly is not something you can do overnight, since it costs both time and money. The fastest way to hit the ground running and share files without losing valuable time is to use a cloud-based system with a web interface. This keeps projects on track with minimal disruption.

A key ingredient to secure collaboration is not burdening your employees or third parties with making security decisions. Wrapsody eCo is a secure and reliable collaboration platform that encrypts all shared files and makes it easy to collaborate securely. By configuring workgroups with built-in policies and permission management, your employees continue to work without worrying if decisions don’t follow policy. You can also set an expiration date for your projects  or revoke access to documents immediately, which simplifies security for users. They have a job to do and don’t need to worry about setting security policies.

Users can easily create a workgroup for a project and define security parameters, like permissions on downloaded files or view access to a document in a browser. Project managers can invite employees, partners and customers to the workgroup with a few clicks. As project members upload documents, they are automatically shared with the workgroup. Each workgroup has a centralized policy making it easier to enforce security on all documents.

As people work from home, they may fall into bad habits like downloading documents from protected cloud applications to work on locally. This is especially true if they do it out of frustration because the internet is slow or they are having problems with their VPNs. That could also lead to emailing files, only exacerbating unsafe data handling practices.   Secure in the Wrapsody eCo environment, downloading documents locally is a non-issue. When a user downloads a file, they can only open it if they have access permissions. If someone accidentally sends the file to an unauthorized user, it is still protected because the unauthorized user will not be able to view the contents.

The other challenge with collaboration is ensuring project members are working on the latest document. If you are updating a financial spreadsheet, for example, you can’t work on an old version. With Wrapsody eCo, you always work on the current version. As soon as you update the file and close it, it automatically syncs to a central location. The next time you open it, you get the latest version, secure in the knowledge that your data is protected and only available to authorized users.

Working remotely may become standard for a lot people. Collaborating securely and effectively can ease the burden and ensure your data security controls protect your most sensitive information. And that should give you peace of mind.

Photo Credit: Graeme Butler

 

Overnight, companies across the globe were forced into a fully remote workforce.  If you are prepared, under the best of circumstances, it can still be a challenge, but if you are not, the challenges are even greater and some things can potentially fall through the cracks.  People working from home can lead to a few unintended bad habits. With business continuity being the priority, data is even more at risk as hackers and thieves see opportunity when your guard is down.

For companies that don’t have tools in place, and for that matter, those that don’t have the right tools in place, here are some things you can do while ensuring the health of your employees, and your business stays on track.

  • Reiterate document handling policies – remind workers creating documents of data classification schemes and to encrypt whenever possible for sensitive data.  When in doubt, encrypt.
  • Remind your work-at-home staff of your security awareness training (SAT) (if you have a program in place) – there have been lots of reports of phishing and other types of scams going on because bad people will take advantage of the population when vulnerable.  Ensure your employees know how to identify these things, whether you have programs in place or not.
  • Data sharing across email – it is always a best practice to remind workers that care be taken when sending an email with unprotected documents attached – double-check who is in the “To” and that appropriate protection is applied to what is sent.
  • Working in cloud applications –  the clogged and slow internet may have some workers pulling documents out of the application to work on locally.  And for the sake of expedience, some of these documents may be sent through email (see the previous comment), shared on a Zoom or Teams video conference, or remain on a local drive or in a folder, exposed to theft from outsiders.
  • Ensure your Wifi has a strong password and that your computers have anti-virus software installed – for the unprepared, some workers may be working on their personal laptops or desktops, may not have a VPN, may not have renewed the free anti-virus software installed, because “that will never happen to me”, and may not have created a strong Wifi password when first setting up their internet connection.  Now might be the time to ask them to change passwords and check licenses on security software.
  • Printing – discourage printing sensitive information on home printers. While there isn’t much you can do to prevent this and foster secure printing, discouraging workers from printing sensitive documents locally and encouraging them to work in the applications.  Besides, it is good for the environment (save a tree).

While all of these might seem like motherhood and apple pie, they are just good reminders at a time when things happen so fast.

Photo by Kate

Define a Practical Data Governance Plan for Unstructured DataThe phrase “It takes a Village to raise a child” is true.  But it is also true that it takes a team to develop a data governance and policy management strategy!

Teamwork is important when developing a data security strategy. As part of that process, data governance and policy management needs to be part of the equation. It’s becoming more and more clear that organizations struggle with policy management – particularly with unstructured data. The very nature of unstructured data leaves it vulnerable to exposure and loss. Insider threat is of particular concern because while hackers typically attack structured databases, your employees and other valued insiders are accessing those databases on a regular basis. The insiders can download sensitive information into spreadsheets and reports. They are accessing your intellectual property, such as product designs and roadmaps. It’s the insiders that will walk off with those designs and sell them to your competition or bring it to a competitor to jumpstart the next phase of their career. The loss of this information will not only cost you revenue, but can also result in a regulatory fine. Who can afford that?

It’s really important to work as a team to:

  • Define a Practical Data Governance Plan for Unstructured Data
  • Identify Use Cases & Conduct Workflow Reviews
  • Turn Use Cases Into Unified and Centralized Policies
  • Develop a Change Management Plan

In Fasoo’s next webinar, Why Leadership and Data Governance is Critical to Policy Management, Ron Arden and Deborah Kish will call out these steps and provide insights to what the best practices around the teamwork that will help you get to a better data governance and policy management strategy.  The last of our 3 part webinar will be September 18th at 2 pm.  You won’t want to miss it.

Photo credit Anna Samoylova

Work as a team for unstructured data securityLast week, Fasoo sponsored and participated in the ISMG Cybersecurity Summit in New York City.   It was a great event, well attended and in the Theater District and the ISMG folks were awesome to work with!

As part of our sponsorship, Fasoo had a 10 minute Tech Spotlight where, rather than providing a “death by powerpoint” tech dump, we thought it would be good to get everyone thinking about working together as a team with respect to their data security initiatives by following the example of geese. Below is the recap for the greater audience.

When geese fly south for the winter or are moving from one pond or lake to another, they do so in a V formation.  There is a bunch of science around this, but to make a long story short they:

  • Flap their wings to ensure better lift and a more efficient flight
  • They take turns leading the way to ensure each have had a break
  • They stick with each other in times of trouble

Geese are sensible in that they share the responsibility of working together as a “team” to help them get to their destination efficiently and meet the goal of the journey!  For the purposes of this post, we equate the journey to better data security across all businesses.

Many organizations’ stakeholders (C-Level, business unit leaders etc.) don’t talk to one another with respect to how they need to handle data security. Each has their own agenda, process, budget, ideas and such, but much more can be accomplished when working together.  Understanding each others’ goals and coming up with a plan on which to execute.  And so, think about the flock of geese and their relocation journey (to the south, from body of water to body of water) the way you should think about your data security projects and initiatives.  Work as a team.  Talk to one another and get on the same page. Talk about your data and make a plan with the goal toward protecting it and creating a stronger data security strategy that, as a company, you can achieve.  Understand each other’s goals and ensure that you reach them.

Now, some geese –  you may or may not know – get what is called “angel wings” – they are little tufts of feathers sticking out of the side of the wings.  It is usually caused by a poor diet (i.e. bread – please don’t feed geese bread – it is no good for them) – so for the purpose of this blog, an incomplete or non existent data security strategy – but it leaves them unable to fly and vulnerable to attack from a predator (much like data to a hacker or thief without a good strategy), and ultimately –  left behind.

Like the geese, work together and make sure that your journey toward stronger data security is attained. And keep in mind, things don’t happen overnight. There will be disagreements and things might feel as if they are going nowhere.  But don’t give up!

The upside?  There are many, but great things can come of working together as a team because, you will find that by talking to one another, you’ll discover commonalities across the organization about how data is collected, handled, and used making the journey simpler than you think.   And if you feel that your organization is NOT talking?  Be the thought leader or pioneer for your company or business unit.  Start the conversation.  I’ll help you!

Bring your ideas to the table and don’t let your business be the goose that wound up with angel wings, left behind and vulnerable to attack.

Photo credit Vivek Kumar

Granular access controls are important to protect unstructured dataIn our last post, we said “Without granular access controls, you can’t prevent a user from copying data from a file and pasting it into an email, for example. If you only encrypt a file and do not prevent copy and paste or printing, a user can easily compromise security.” And we meant it.

Now,  you might be asking yourself “What does it mean… granular access controls?” And the answer is simple.

Granular permissions or access controls means you grant specific permissions or enable actions when a user opens a file.  This means you can either allow or prevent a person from doing things in a file when it is open – or “in use” – and since data in use is really difficult to protect, wouldn’t it make sense to add this layer of protection?  By applying granular access controls, you can prevent someone from copying and pasting, taking a screen shot, or printing based on the classification of the file and security policy applied to it.  Users can be either granted or denied specific actions when a document is open.

Intellectual property is extremely valuable to your business, but it is really vulnerable to theft.  Think about your product design plans or maybe your trade secrets or product roadmaps.  Anyone could copy and paste that information into an email and send it to anyone, take a screen shot and text it to a friend or print it and walk out the door with a piece of paper.  If you’ve followed our first webinar “Overcoming Unstructured Data Security and Privacy Choke Points“, you will hopefully be thinking about getting your first line of defense, or your foundation built.  In our next webinar,  “How Granular Access Controls and User Behavior Analytics Close the Gap on Insider Threat” on Wednesday, August 7, 2019 at 11:30 am EST, we “get granular” about granular access controls.

 

Photo credit Kelli McClintock

Categories
fasoo_logo
Contact Us
Your data security journey starts from here!
See how Fasoo can help your data privacy and security.