In any organization, security policies are designed to protect sensitive data, but exceptional cases inevitable arise during daily operations. Employees may need to decrypt files for external sharing, access documents offline, or transfer files to external devices. If these exceptions are not handled quickly and accurately, they can disrupt workflows and reduce productivity. To maintain strong document security while allowing for necessary exceptions, organizations need a flexible approval process that ensures security without compromising efficiency.
Fasoo eXception Management (FXM) is a policy-based approval system that securely manages exceptions to standard security controls. It provides a structured workflow for pre-approval, post-approval, or self approval of temporary permissions to encrypted documents. With FXM, organizations can quickly and securely handle urgent business needs without increasing security risks.
Fasoo eXception Management (FXM) provides a structured approval workflow for handling document access exceptions. Whether through pre-approval, post-approval, or self-approval, FXM grants temporary permissions to ensure business continuity while maintaining security.
Designed to adapt to your organization’s security framework, FXM allows customizable policy settings to handle urgent exceptions quickly and efficiently.
Centralized Exception Management
Approve and manage security exceptions for all Fasoo solutions from a single, streamlined interface.
Fast and Efficient Approval Process
Receive real-time push notifications and email alerts for quick request approvals, minimizing workflow disruptions.
Comprehensive Audit Trail
Track all exception requests and approvals through an admin dashboard with detailed logs for easy post-approval management.
Exceptions to security policies are inevitable, and handling them quickly is crucial to maintaining productivity. Fasoo eXception Management (FXM) streamlines exception policy management with a centralized platform for handling security policy exceptions. From encrypted document access and editing to print and screen security, FXM provides efficient security management, ensuring seamless business operations without compromising security.
Enable Easy Access to Customer Contracts
Request Change to Watermark Policy for Call Center
Challenges
An electronics manufacturer receives requests from its customers to create specialized components for automobiles, aircraft, and general consumer goods. The company encrypts all contracts because of their sensitive information. The legal department reviews the contracts and makes required changes based on negotiations with the customer. Most of this work is handled by legal, but sometimes, people in sales or manufacturing need to review and propose changes to the contract. The sourcing group needs to provide a simple way for reviewers to request contract access since the current process is time-consuming.
Solutions
Fasoo eXception Management (FXM) lets users easily request changes to security policy, allowing them to view and edit customer contracts. Department heads are granted the requested file permissions immediately upon request by right-clicking the file. Other users need approval from a department head through a simple email workflow before getting the requested permissions. All requests and approvals are logged to ensure only authorized users can access the contracts.
Benefits
FXM enhances productivity since it’s easy to request and approve changes to security policies. Enhanced usability allows sales, manufacturing, and other personnel to review and suggest contract changes without worrying about security while reducing the burden on IT.
Challenges
Many companies have call centers that service customers placing orders, requesting product support, and tracking shipments. Since agents have access to sensitive customer information, including PII, in their CRM system, the call center implemented screen security that places watermarks on sensitive data to deter sharing and prevents agents from taking screenshots. Sometimes, an agent needs to share a screenshot with a customer or another employee without the watermark. Management wants the agent to have an easy way to request this change without having to involve IT.
Solutions
Fasoo eXception Management (FXM) lets users request changes to security policy, allowing them to share a screenshot of the data on the screen without a watermark. A simple request and approval process allows managers or other designated approvers in the call center to approve the temporary change.
Benefits
FXM enhances productivity since it’s easy to request and approve changes to security policies. Agents can request the change with a few clicks on their computers, and approvers will get a real-time notification. All request and approval actions are logged for audit purposes.
Brochures
Fasoo eXception Management (FXM) allows users to easily request a temporary change in security policy to meet changing business needs.
Videos
Learn how Fasoo eXception Management (FXM) helps organizations improve business workflows while maintaining their data security.
Brochures
Learn more about the Data Security Framework, Fasoo's multi-level architecture for combating APTs through data-centric security for unstructured data and people-centric policies.
Fasoo eXception Management (FXM) is a data security solution that manages exceptions to security policies to meet changing business needs.
Digital Rights Management (DRM) describes the tools, systems, and data-centric process used to automatically encrypt files and control file access privileges dynamically of unstructured data at rest, in use, and in motion. In the consumer space, DRM aims to control the use, modification, and distribution of copyrighted material, such as computer software and multimedia files.
In business, Enterprise DRM ensures data-centric document protection inside and outside the IT perimeter and along an organization’s supply chain to protect sensitive information against theft or misuse by insiders and unauthorized access from the outside.
