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Search for Documents Quickly With Different Approaches

Wrapsody shortens clinical test trials for a leading pharmaceutical company

Challenges

A leading pharmaceutical company’s clinical test group constantly updated and shared clinical test results for new medicines. There were constant problems finding documents containing new medicine development plans, clinical test results, and related activities.
It was especially difficult to find clinical results on digestive medicines as several hundred documents came up in search results from their document management system. The members of this group were frustrated and tired of searching endlessly for documents they needed. To make matters worse, the number of documents on clinical results from various medicines was growing exponentially.
As a result, the company had to deal with a lot of redundant documents because people were copying every version to repositories, and IT had to periodically manage and remove related documents to overcome overwhelming indexing issues.

Solutions

Wrapsody provided several different approaches to help the clinical test group locate documents quickly. Its dynamic tag view, a tile-type interface for tag-based search, allowed them to find documents of clinical results by labeling them with relevant tags, such as development project or medicine names. It was easy to find the targeted tag group and search through a shortened list to find the document they needed.
The test group could also find other detailed clinical results on some medicines through branch maps that visually show the related documents associated with specific medicines. This improved their productivity and allowed them to focus on test results rather than finding documents.

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