Prevent Users from Capturing and Sharing Sensitive Customer Data

Data Security

File-centric, protect-first approach

Protect against unauthorized screen captures and sharing of sensitive information

Most customer service and contact centers use terminal sessions or remote desktops to control access to highly confidential information in databases and websites. Financial institutions protect information while it is within a database, but struggle to protect data when viewed within the terminal session or remote desktop. Protecting data from users who click the print screen key, run screen capture tools, or take pictures of the screen is one of the many challenges companies face to prevent data breaches.

Fasoo Smart Screen allows specific groups to access terminal or server-based computing (SBC) consoles while preventing the user from capturing sensitive data. When an authorized user accesses sensitive data, the user cannot take a screenshot, and a visible watermark displays on the screen showing the user’s name, company information, IP address, time, and date. This prevents the user from taking a picture of the sensitive data with their phone or any computer image capture tool and sharing it with unauthorized people.

Prevent data leaks by blocking screen capture attempts of sensitive information on websites
Control who can take a Screen Capture of sensitive data
Deter sharing sensitive data with unauthorized users
Trace sensitive data back to the source through dynamic watermarks
Minimize the risk of a data breach by sharing images of sensitive data

Learn more about how Fasoo prevents data breaches in Financial Services.