Resources

Explore our resources for actionable insights on data security and management

Prevent Users from Capturing and Sharing Sensitive Customer Data

Protect against unauthorized screen captures and sharing of sensitive information

Prevent Users from Capturing and Sharing Sensitive Customer Data

Challenges

Most customer service and contact centers use terminal sessions or remote desktops to control access to highly confidential information in databases and websites. Financial institutions protect information while it is within a database, but struggle to protect data when viewed within the terminal session or remote desktop. Protecting data from users who click the print screen key, run screen capture tools, or take pictures of the screen is one of the many challenges companies face to prevent data breaches.

Solutions

Fasoo Smart Screen allows specific groups to access terminal or server-based computing (SBC) consoles while preventing the user from capturing sensitive data. When an authorized user accesses sensitive data, the user cannot take a screenshot, and a visible watermark displays on the screen showing the user’s name, company information, IP address, time, and date. This prevents the user from taking a picture of the sensitive data with their phone or any computer image capture tool and sharing it with unauthorized people.

ico_use_case_benefits

Benefits

  • Prevent data leaks by blocking screen capture attempts of sensitive information on websites
  • Control who can take a Screen Capture of sensitive data
  • Deter sharing sensitive data with unauthorized users
  • Trace sensitive data back to the source through dynamic watermarks
  • Minimize the risk of a data breach by sharing images of sensitive data

 

Learn more about how Fasoo prevents data breaches in Financial Services.

Keep me informed
Privacy Overview
Fasoo

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

3rd Party Cookies (Analytics)

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.