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A leading financial services company in Latin America seeks to safeguard their sensitive data from screen capture programs and mobile device cameras
A leading financial services company in Latin America seeks to safeguard their sensitive data from screen capture programs and mobile device cameras.
The institution’s customer service department and contact centers have constant access to sensitive documents like Personal Identifiable Information (PII) via remote desktops and terminal sessions. However, they faced a significant challenge in preventing users from capturing this information using print screen key, screen capture programs, or by taking photos of the screen with mobile devices. Ensuring strict control over this data and blocking all potential sharing methods – whether by screenshot or mobile phone picture – was a critical need.
Fasoo Smart Screen (FSS) allows specific groups to access terminal or server-based computing (SBC) consoles while preventing the user from capturing sensitive data. When authorized users access sensitive data, the system automatically blocks screenshot capabilities. Additionally, a visible watermark displays the user’s name, company information, IP address, time, and date on the screen, effectively deterring attempts to take photos of the screen with mobile devices.
In cases where a user without screen capture permissions attempts to share a file through collaboration platforms like Microsoft Teams, the content remains secured, displaying only a protected image to unauthorized viewers.
The Fasoo Screen Security solution not only meets the company’s security requirements for protecting PII but also significantly reduces the risk of data leaks. By controlling who can capture sensitive data, preventing unauthorized sharing, and tracing any potential breach back to its source through dynamic watermarks, this financial institution has successfully safeguarded its clients’ and employees’ information.
