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What is the Gramm-Leach-Bliley Act (GLBA)?

The Gramm-Leach-Bliley Act (GLBA), also known as the Financial Services Modernization Act of 1999, is a U.S. federal law that requires financial institutions to protect the privacy and security of consumers’ personal financial information. It governs how organizations collect, store, share, and safeguard nonpublic personal information (NPI).

 

The law also enables affiliations between banks, securities firms, and insurance companies — but its most lasting impact is on data privacy and protection obligations for the financial industry.

Who Must Comply with GLBA?

GLBA applies to a wide range of organizations that offer financial products or services to consumers, including:

  • Banks and credit unions

  • Mortgage lenders and brokers

  • Insurance companies and agencies

  • Investment firms and financial advisors

  • Auto dealers that provide financing

  • Fintech and payment service providers

 

Even third-party service providers that handle consumer financial data on behalf of these institutions may be subject to GLBA requirements.

Key Requirements of the GLBA

GLBA has three main components that drive data privacy and security obligations:

1. Safeguards Rule

Requires financial institutions to implement a comprehensive information security program that protects customer data from unauthorized access, misuse, or breaches.

 

Key obligations:

  • Assess risks to customer information

  • Design and implement safeguards to control those risks

  • Regularly monitor and adjust the security program

  • Oversee service providers with access to sensitive data

 

2. Privacy Rule

Mandates clear disclosure of privacy practices to consumers — including how their data is collected, used, and shared. It also gives consumers the right to opt out of certain data sharing with non-affiliated third parties.

 

3. Pretexting Protection

Prohibits the practice of pretexting (i.e., using social engineering or impersonation to gain access to personal financial data).

What is Considered NPI under GLBA?

Nonpublic Personal Information (NPI) includes:

  • Names, addresses, phone numbers

  • Social Security numbers

  • Income, credit history, or account balances

  • Payment information

  • Any data provided during financial transactions

 

NPI can exist in both structured systems and unstructured content like documents, emails, spreadsheets, or scanned forms — all of which must be secured under GLBA.

GLBA Compliance Challenges

  • Locating and securing NPI across file shares, endpoints, cloud apps, and email

  • Managing access controls for employees, contractors, and third parties

  • Maintaining audit trails for data handling and user behavior

  • Preventing unauthorized sharing or printing of sensitive documents

  • Responding to consumer opt-out requests and regulatory audits

How Fasoo Supports GLBA Compliance

Fasoo helps financial institutions meet GLBA requirements by securing sensitive data at the file level — across any environment or workflow.

With Fasoo, organizations can:

 

By protecting NPI throughout the document lifecycle — not just within databases — Fasoo helps institutions align with both the Safeguards Rule and Privacy Rule, reducing regulatory exposure and strengthening consumer trust.

Resources

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